Track Your Order

Want to know where your order is? Here's how to check its status.

1. Check your dispatch email

As soon as your order ships, we email you a tracking link. Click it to see live updates from the carrier. (Please allow 24–48 hours after dispatch for tracking to activate.)

2. Check your account

If you created an account at checkout, log in and open your order to view its latest status.

3. Still can't find it?

Email support@thegromify.com with your order number and we'll send you an update straight away.

Estimated delivery: Australia 6–12 business days · International 8–16 business days. Times are estimates and can vary during peak periods.